Thank you for visiting us. We are a distributor of latex balloons, mylar balloons, balloon accessories and helium cylinder equipment. We hope that you find exactly what you are looking for. Balloon Basics a division of Discount Helium of Dallas, Inc. 1331 E. Highway 80 Suite 7 Mesquite, Tx 75150 USA voice 972-279-0086 fax 972-279-0361 toll free voice 888-422-1414 business hours: Monday through Friday 8:00 am - 5:00 pm CST please note: phones are not answered between 12 and 1 sales@balloonbasics.com We ship all in-stock orders the same day if received by 12:00pm, in most cases, if shipping within the United States. HANDLING CHARGES We have no minimum order requirements. Please be aware, freight is UPS charges plus a $6.00 handling charge to allow customers to place any size order they need. UPS Ground service will be provided unless otherwise requested. HOW FREIGHT IS CALCULATED: ALL freight charges are paid by the customer. There is a flat $6.00 handling charge that is added to the charges for UPS/FedEx. UPS/FedEx charges are based on the dimensional weight of shipment and the destination zip code. Even small orders will be charged usually at least $9.00 in shipping costs. Shipping and appropriate taxes will be added to your order after it is packaged and weighed. Please be aware that shipments to a residential address add an additional $1-$3 (depending on location) from UPS on top of shipping charges. Be sure to include the business/company name that the shipment is going to. Otherwise it is assumed to be a residential address. INTERNATIONAL ORDERS: WE HAVE A MINIMUM ON ALL INTERNATIONAL ORDERS OF $100.00. A $10.00 handling charge will be included in your freight cost. We require additional credit card verifications via fax or email. You will need to get us a copy of picture identification and a photocopy of the the credit card front and back. Please email or call for further information on these types of shipments. WE HAVE A MINIMUM ON ALL INTERNATIONAL ORDERS OF $100.00. If your international order is not at least $100, a additional $10.00 surcharge will be added to your order total. You will be emailed the freight estimate that must be confirmed in order to complete the order. International shipments will ship by United Stated Postal Service Global EMS. SHIPMENTS TO MILITARY ADDRESSES: UPS will not deliver to APO/FPO addresses. We will ship these orders through the postal service which requires additional documentation. There will be charged a $15.00 fee for these shipments that will be added to postal charges. MasterCard/Visa/American Express accepted.